Services / WhatsApp
Connect WhatsApp to Claude and ChatGPT
A WhatsApp Business number through the official API: chats, search, replies.
- API key or app password
- 9 actions, 6 read-only
- Several accounts at once
Connect WhatsApp Free plan, no card
How to connect
A Meta app with the WhatsApp product and a permanent token. About 15 minutes.
- Create a Business type app and add the WhatsApp product to it.Open Meta for Developers
- In WhatsApp → API Setup copy the Phone number ID and the WhatsApp Business Account ID.
- In Business Settings create a system user, give it whatsapp_business_messaging and whatsapp_business_management and generate a permanent token.Open Business Settings
- In the app: Settings → Basic → App Secret. Paste all values into the form.
- More than 24 hours after the customer last wrote, WhatsApp only allows template messages.
- With the WhatsApp Business Account ID set, the hub subscribes the webhook itself.
Try asking
- Which customers wrote on WhatsApp today and still wait for an answer?
- Find messages about refunds from this week.
- Tell Ivan the delivery comes tomorrow.
Several accounts? Connect each one and give it a name, for example Work and Personal.
What the AI can do: 9 actions
Each action can be turned off per account, and changes can wait for your OK.
| Action | Access |
|---|---|
| List chats WhatsApp chats, most recent first, with unread counters. whatsapp_list_chats | Reads |
| Search messages Searches all chats or one chat by words, sender and dates. whatsapp_search | Reads |
| Read a chat Latest messages of a chat; page back for older ones. whatsapp_read_chat | Reads |
| What's new New messages since the last check, without repeats. whatsapp_whats_new | Reads |
| Send a message Writes to a chat through a queue: human-like pauses and typing, never twice. Files can be attached by link. A first message to someone new needs your OK. whatsapp_send | Risky |
| Mark as read Marks every message of a chat as read. whatsapp_mark_read | Makes changes |
| Attachment Downloads a file from a message; the AI can look at photos and listen to voice messages. whatsapp_get_attachment | Reads |
| Message templates Approved templates of the number and their variables. whatsapp_list_templates | Reads |
| Send a template Writes with a template when 24 hours have passed or the person has not written yet. Same queue; to someone new only with your approval. whatsapp_send_template | Risky |